Check out our FAQs for a quick answer to your most common questions.
If you have any other questions or clarifications, complete our form on the “Contact Us” page and we will get in touch with you shortly.
Do you have any questions about Pronto Pricelist Hub, Pronto Pricelist Pro or Pronto Pricelist Web? Consult the specific FAQs on the respective pages.
The introductory offer includes Pricelist Hub (data management), Pricelist Pro (printed documentation) and Pricelist Web (web publication) modules. While Pricelist Hub is fundamental as the base for your data management you can choose to use one or both of the remaining Pricelist Pro and Pricelist Web modules based on your printing or web documentation needs.
Pronto Pricelist has been designed to be used by any user with minimal knowledge of web browsing. Based on simple features and intuitive tools, it allows you to quickly master the tool and achieve great results in a short space of time. Even for a beginner it will soon be possible to create a list with images and texts. If you have any doubts or questions you can contact Pronto Pricelist technical support, which offers support through ticketing.
The ownership of the data remains entirely with you the customer who can manage it in the most appropriate way directly from the web interface. Thanks to the automatic import / export tools, you can save a copy of your data or update it in full autonomy.
Pronto Pricelist is created with cutting edge technologies and provides its customers with the highest level of protection in addition to the usual backup functions aimed at data recovery. Backup restoration can only be performed by Pronto Pricelist technical support.
Of course! You can request a free 15 day demo. You can submit a request for a demo by visiting the dedicated page “Get FREE Trial”, fill in some basic contact information and we’ll get in touch to provide you with what is necessary to get started.
It is compatible with:
No, the program is not responsive at this time.
After purchasing the desired package, within the program there is a special section to be able to consult the detailed guide for the correct use of the program.
Pronto Pricelist is periodically updated centrally and does not require any intervention by you the customer who will always have the latest updated features available.
It is preferable to open a support ticket to our Customer Service in case of errors and operating problems. Any simple requests for explanations or clarifications will be queued and processed later. In order to open a ticketing, you must have an account and be logged in with your credentials.
To request information, you can simply fill out our form on the “Contact Us” page. You will be contacted by one of the team as soon as possible.
The layout service was developed on an interface and web server, it is automatic and does not require manual layout creation by a professional graphic designer.
Of course! Thanks to it’s PDF integration function, Pronto Pricelist allows the insertion of graphics and texts that have already been created with other third-party graphics programs. Just save the pre-prepared pages in PDF format and insert them into the existing contents.
The Pronto Pricelist service includes standard pre-prepared layouts that can be selected from a specific list.
After the appropriate checks, Pronto Pricelist creates a specific subdomain for the customer and communicates the login credentials via email.
After registration, inside of Pronto Pricelist there is a section for company data, user management and related skills/restrictions where the customer can manage the information independently. It is not possible to change the administrator credentials issued by Pronto Pricelist.
It is possible to pay for our service through a PayPal account.
In case of withdrawal, there is no refund and your subscription will not be auto-renewed.
Yes, you can upgrade to a larger package. After choosing the plan concerned, the price difference between the current plan and the new one purchased will be calculated. If, on the other hand, you want to move to a lower package, you will need to wait for the end of the active subscription, stop the automatic renewal and switch to the purchase of a new plan (higher or lower than the active one).
The renewal takes place automatically, at the end of the expiration the total will be automatically withdrawn from your PayPal account. 30 days before the deadline you will receive an expiration notice email.
In the event that you are unable to make the payment the service will be blocked and the data will be kept for 30 days, until the total can be paid Once the 30 days have elapsed, the data will be deleted.
If you decide to terminate the subscription, the data you enter will be kept for 30 days. At the end of the 30 days, the data will be deleted.
By going to your personal area, in the “My subscription” section you can deactivate the subscription. Once you have chosen this option, you have until the end of the subscription chosen to use the service.
Certainly. By going to your personal area, in the “My subscription” section, you can choose to renew the subscription in advance, before the expiration date. In this case, the renewal will start automatically at the end of the first subscription.
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